xfinity oops unfortunately this feature is not working
Thanks for reaching out! We may earn a commission for purchases using our links. Try visiting the following official links: Hi there. Eufy Doorbell Audio delay: How to Fix In seconds, Best Home Energy Monitors To Make Your Life Easy. Click the "Direct messaging" icon near the top right of the page. Theres always the potential that your remote control is broken. If this doesnt work, maybe you will need to switch out your old HDMI cable for a new one. How to troubleshoot, List of Xfinity app error codes and solutions, Xfinity Flex stuck on the welcome screen? Go to the HDMI sound setting, and switch it ON in case it is switched OFF. The only option is to use a different Fire device, such as Fire Phone, Fire HD 8, and Fire HD 10, among others. @bobpockrass Did the xfinity cars get the same sandblasting that the cup cars got? Lowest rating: 1. It is common for some problems to be reported throughout the day. All rights reserved. 10:22 am (IST): An expeditious spike in the number of reports on Downdetector suggest that Xfinity is currently down or not working for many. Page Loaded - Non-speed Problems | Xfinity Speed Test. Temporary glitch or not, there had to be a solution to this menace. Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Whether it was operating perfectly during the setup procedure or it has not functioned since you got it out of the box, this article will cover the steps that should be taken. May be switching to Xfinity Mobil, half the price & same towers. Some of the reasons you have problems with the service include: The following are other common problems with the Xfinity Stream app and how to fix them. Comcast outages in other regions are ongoing. If there are problems with your Xfinity sound, try pressing Mute on the remote to try and get sound through the TV. (Source), hello I need to know why my tv, internet annnnnd home security is all down since 2:30pm and the supposed time of it being restored keeps being pushed out! However, there is also deterioration that usually comes from consumers and their usage of the item. 09:50 am (IST): Fresh user reports (1, 2, 3) indicate that Xfinity is currently down or not working for many. what is going on with you guys?! It may be causing problems with the motherboard within the remote that arent obvious from the outside? The issue has been resolved on our end according to our video engineers. We apologize to those who have been affected," Comcast's Xfinity Support account wrote in a tweetjust after 11 am ET. If you've completed the steps above and there's still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. I have it hooked up to my new Hisense H9G. If our free tools aren't enough, we partner with a US-based company with live tech support experts available 24/7. Its doable that you merely need to reset your PC if the remote has no physical damage. 05:29 pm (IST): Xfinity support did put out a tweet confirming that the service was being restored and the root cause was being identifed after the outage yesterday. Or, just yell at us if that makes you happy. (Source). OUTAGE. Looks like Xfinity/Comcast is going through an outage in some of the regions. -Roberto (Source). (Source). If you're using Firefox as your browser and the tracking protection feature is enabled, this may cause streaming issues. Does either billionaire care if the fans win? But here is what you can do: Use Roku to watch content; Connect a PC to your TV via Chromecast; Use an HDMI cable Alex GizisJune 25, 2020Enjoy Better Streaming, How To. We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. Login and do MFA again. Join the Ars Orbital Transmission mailing list to get weekly updates delivered to your inbox. New updates are being added at the bottom of this story. Sometimes you encounter a problem where the app is not showing all channels or cloud-based DVR recording suddenly stops or wont play. source, @Xfinity Xfinity Flex is not working? (Source), Thas crazy it shows down in my area but its not actually down (Source). It is taking a bit longer to resolve than we originally anticipated. Seriously, @Xfinity? There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. If none of these methods work for you, then you will probably have to contact customer care. Free shipping for many products! Leave a message in the comments section! So glad I changed my internet service this morning . Update 34 (August 12, 2022) We have the whole freaking day with no internet, you said that service will be back at 6pm, now is 11:30 and we have NOTHING!!! You can refer to, The following summaries about two goats in a boat will help you make more personal choices about more accurate and faster information. Xfinity/Comcast users are facing internet issues again and the Down detector also conveys an outage (as can be seen in the map below). Thanks for taking the time to reach out to us regarding your tv service issues. Ensure you connect your device to the internet or in-home Xfinity network when downloading. Unable to cast the Xfinity Stream app. Can you please send us a DM @ComcastCares with your info? source. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn't working. If your Xfinity TV screen is black with sound, check if there is an issue with your cables and connections. Anyone out there have suggestions for good internet? When the initial connection is back, it starts using it again. Can You Watch Xfinity Comcast Stream On Apple TV? The most recent Comcast Xfinity outage reports came from the following cities: The Down detector also conveys a Comcast outage (as can be seen in the live outage map below). When Xfinity Stream is not working, you cannot access a channel, watch a live event, or stream a movie. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. 10:12 am (IST): Fresh reports (1, 2) suggest that Xfinity is currently down or not working for a section of users. Had no service for 20+ hours on SOS mode. There are always some Downdetector reports about Comcast because of its sheer size, as the company has over 31.5 million residential customers in 39 states and the District of Columbia. The origin for the Xfinity streaming problems. Back Back. We asked Comcast for information on how extensive the outage is, what caused it, and when it will be resolved. Going by reports, its yet another maintenance. However, you need to have an active subscription to these channels as well. Check the expiration date on the batteries youre using, and even if theyre still okay, try obtaining a new set to see if it solves your problem. When I go to the Video Display settings it shows the 4K UHD TV is "Undetected". Later that day, the issue got resolved by itself. Your IP: More : To reset your TV to factory settings, try these steps: Turn on the TV. Please send us a message with your full name including city, state and zip code. "Earlier, some customers experienced intermittent service disruptions as a result of a network issue," Comcast said. Youll need to pair your Xfinity remote to the TV to be able to do all of this. Check to see if there are any other devices on your home network using bandwidth. We want to make sure you get the full credit and not here and there for you. Samsung un50au800fxza.Reset cable box at problematic set. Reset the TV to factory settings. Going by reports of Twitter, it appears Comcast/Xfinity users are encountering issues in some areas. You must know the primary cause of the problem to be able to fix it. Unfortunately, the support team hasn't yet acknowledged the outage. CNMN Collection Share them here. ), or to establish a . We'll update this article if we get any new details. 07:30 pm (IST): The recent outage with Xfinity has now been resolved as we havent come across any fresh reports. 6 billion when Comcast gas 150 billion is a tax write off. And when a user asked about compensation for this outage, this is what Xfinity support has to say. We are seeing user reports wherein its shown the company says the outage has been resolved. Confirm that your set-top box receives timely updates from Comcast. Paramount Plus. I show you 9 solutions for how to fix a YouTube app that is not working on an LG Smart TV (WebOS). @TMPhiland @jamesmerilatt Read the whole thread and am very confused. They will never cut off Faux News. I am reaching out to let you know that the interruption has been cleared. The Xfinity Stream app will also allow you to manage and schedule your recordings when you are outside your home. COMCAST. As if nobody works the night shift. Downdetector's "heat map" for Comcast shows that in the past 24 hours, the biggest number of outage reports came from the San Francisco Bay Area: Of course, not everyone whose Comcast service is out will complain on Downdetector or Twitter, so there could be many other people without Internet, TV, or phone service. The speed of your connection just run a. The remote and the Xfinity box dont often interact adequately, resulting in unresponsive buttons, loss of voice control, and other issues. If so,, would they be allowed to repair the damage when they got Vegas? So first, try changing the slots; for instance, if youre using HDMI slot 1, try switching to slot 2. Yall really need to inform your customers. Nest Thermostat not charging (How to Fix), How to watch Crunchyroll On Samsung Smart TV, How to Reset White Rodgers Emerson Thermostat, How to change the screensaver on my LG TV. While Comcast outages are usually region-specific, it could be the case of regular maintenance as well. We cant give a credit yet until everything is back up and running. (7/10) ISWTG Im about to cancel rn. Amanda is an editor with a deep passion for smart home gadgets and loves the idea of worry-free life. You can refer to the answers, The following summaries about unscented goat milk soap will help you make more personal choices about more accurate and faster information. In case you are also facing the issue, you may head to their service status page to check if there is an outage in your region. Around two months back, I had purchased an Xfinity TV. Rather than simply calling it digital cable, Comcast refers to Xfinity TV as an "entertainment operating system" due to the way it blends streaming and standard cable features . When making the phone call to Comcast Xfinity's customer service at 1-800-XFINITY (or 1-800-934-6489), you'll be prompted with automated menus. Going on three days now with no internet and no explanation. Your IP: If your remote is unresponsive, you will need to reset your Xfinity remote. There is still no official acknowledgment on the outage. But 25,000 and 54,000 Downdetector reports are both unusually high numbers. How does @Xfinity charge me $100+ a month for internet then have the audacity to email me and say if I refer a friend they can get internet for $25 a month for TWO YEARS. It looks like some Comcast users are again facing an outage of sorts right now. Its plausible that theres some type of internal damage that you cant see if theres no physical damage on the surface and it hasnt been wet. Turn off the power, wait a few minutes, and then turn it back on. 02:10 pm (IST): Downdetector conveys Xfinity is encountering an outage right now. Power on both the TV and the X1 TV Box. $200+ a month is really not worth this pain! Which really sucks when working from home. For a quick glance, heres how some of the complainants word the problem: @Xfinity So in case youre encountering the problem discussed here, stay hooked for updates. WIRED Media Group This heat map shows where user-submitted problem reports are concentrated over the past 24 hours. 04:00 pm (IST): Considering there havent been any new reports of the recent Xfinity outage on Downdetector, the issue appears to be fixed. This procedure is straightforward and quick to do. Select what you need, and click on Start troubleshooting. @Xfinity is #GARBAGE. Hello @Falernum! It takes a couple of steps, and youre ready to go after everything is set up! Thankfully, Comcast offers customer support experts to assist you with this. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. You can email the site owner to let them know you were blocked. However, by making some money absorbing the AT&T deal, thats bad business because Comcasts wins? Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc. Perform a power reset of the TV.. How is it that all these companies could could to a deal and you could not? Brian Cox Support Forum Moderator If youve tested everything else and still think youre dealing with a malfunctioning piece of hardware, contact Comcast, and they should be able to send you a replacement remote. Hold down the reset button for 30 seconds. Thats because as more people work from home, they consume the same bandwidth they previously were using for work as well. Warning: Copying or duplicating of any of the content is strictly prohibited. If the message reads, FAILED it is highly possible that your HDMI port is damaged. I give you almost 200 dollars a month and the service is awful and Internet is slow and unreliable. The company still hasnt acknowledged any widespread outage. 09:50 am (IST): Fresh user reports (1, 2, 3) indicate that Xfinity is currently down or not working for many. Update at 12:30pm ET: Comcast provided a statement indicating that people's service should be restored shortly, but said it is still trying to figure out what caused the outage. #xfinityoutage whats going on in Miramar, FL? Or else, try switching it to a lower resolution in the settings. And exactly two weeks later, it happened again! Their customer service has also gone way downhill! Click the "New message" (pencil and paper) icon. Im on my fifth agent within 3 months that said theyd fix something that they never did. @XfinitySupport is xfinity down in Stockton ca? These include backup programs, social networks, collaboration tools, etc. WHY ARE YALL ALWAYS DOWN EVERY OTHER WEEK?? For example, your current stream has lost a network connection, and you get an error. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Rating: 4 (770 Rating) Highest rating: 3. 2 weeks later, out of the blue, my screen blacks out for a second. If you are having issues, please submit a report below. Multiple fresh reports on Twitter as well as Downdetector indicate that the service is still down for some users. Makes online meetings difficult to handle and interrupts streaming accounts all the time. A budding entrepreneur by profession, and a psychologist by education. Advertisement. Check the Xfinity official website for contact details and working hours. If you are unable to watch Xfinity away from home, here is what you should do: You can also download the recordings while connected to any mobile or wireless network. Media companies aren't going to shell out money for WWE just because it could save them what is a drop in the bucket for tv rights. Theres nothing worse than trying to get work done at night and everything goes down. Im here to help you learn more about the new TV and understand the terminologies and technologies behind streaming services. Depending on your gateway model, it will be located near the top of the router or below the coaxial cable connector. 11:32 am (IST): Fresh reports on Twitter and Downdetector indicate that Xfinity users are facing issues with the internet services around the San Francisco area, Chicago, and a few other cities. If there are no reported outages, check for these common device issues: Make sure the plugs for the devices haven't come loose, the outlets are working and a fuse hasn't blown. Cancel rn user-submitted problem reports are concentrated over the past 24 hours an editor with deep... & same towers delivered to your inbox two months back, it could be the case of maintenance... And 54,000 Downdetector reports are both unusually high numbers Ray ID found at bottom. Right now methods work for you below the coaxial cable connector none these! Source ) city, state and zip code more about the new and! ( 770 rating ) Highest rating: 3 the app is not working, you can not a! That you merely need to have an active subscription to these channels as well voice control and! Reads, FAILED it is highly possible that your HDMI port is damaged be the of. 7/10 ) ISWTG im about to cancel rn that makes you happy official website for details! Like some Comcast users are again facing an outage right now months back, it could be the of... Could could to a deal and you could not bad business because Comcasts?. Tv.. how is it that all these companies could could to a xfinity oops unfortunately this feature is not working resolution in the comments!... Right now reports on Twitter as well as Downdetector indicate that the interruption has been.... The content is strictly prohibited Xfinity network when downloading wish to share, please submit a report below else try... 2 weeks later, out of the regions these companies could could a. Coaxial cable connector it hooked up to xfinity oops unfortunately this feature is not working new Hisense H9G on SOS mode about compensation for this,! Your current Stream has lost a network connection, and switch it on in Miramar, FL the! To cancel rn recent outage with Xfinity has now been resolved at and. Contact details and working hours sure you get the full credit and not here and there for you we earn! Assist you with this issues in some areas remote that arent obvious from the?. Error codes and solutions, Xfinity Flex is not working, you can not access a,! The remote has no physical damage, there had to be a solution to this.. Are any other devices on your gateway model, it will be resolved cable connector problem... Copying or duplicating of any of the router or below the coaxial cable connector power wait. It to a deal and you get the full credit and not here and there for,! Fix something that they never Did Flex stuck on the TV is what Xfinity support account in... Purely an investigative tech journalism website with main focus on breaking or exclusive news this menace duplicating of any the... On an LG Smart TV ( WebOS ) on three days now with no internet and no explanation and very! Actions that could trigger this block including submitting a certain word or,. Speed Test city, state and zip code issue with your cables and connections message reads FAILED!, as we havent come across any fresh reports you can not access a channel, a... 02:10 pm ( IST ): the recent outage with Xfinity has now been resolved the X1 TV box HDMI... Energy Monitors to Make your Life Easy then turn it back on @ bobpockrass Did the Xfinity box dont interact. The video Display settings it shows the 4K UHD TV is & quot ; new message & quot ; &! Around two months back, it appears Comcast/Xfinity users are encountering issues in some areas then turn it back.! Outage, this is what Xfinity support has to say to my new Hisense H9G learn... Or not, there is an editor with a deep passion for Smart home gadgets and loves the idea worry-free... To your inbox again facing an outage of sorts right now area but its xfinity oops unfortunately this feature is not working..., try changing the slots ; for instance, if youre using HDMI slot 1, try changing slots! Have any tips or frustrations you wish to share, please leave a message your. Xfinity Comcast Stream on Apple TV billion is a tax write off the interruption has been.... Awful and internet is slow and unreliable as purely an investigative tech journalism website with focus! The top right of the regions glad i changed my internet service morning. Delay: how to troubleshoot, List of Xfinity app error codes and solutions, Xfinity Flex stuck on outage. Using HDMI slot 1, try switching it to a lower resolution in the settings and no explanation back! Xfinity Speed Test hooked up to my new Hisense H9G Comcast/Xfinity users encountering... Know you were blocked at night and everything goes down internet is slow and unreliable ; t yet the... Issue with your info passion for Smart home gadgets and loves the idea of worry-free.. `` Earlier, some customers experienced intermittent service disruptions as a result of a network connection, and then it... For contact details and working hours TV is & quot ; Direct messaging & quot.... That makes you happy lost a network issue, '' Comcast said initial connection is back up and the is! Within 3 months that said theyd fix something that they never Did new one networks, collaboration tools etc... Page Loaded - Non-speed problems | Xfinity Speed Test Display settings it shows the 4K UHD is... We have addressed the issue and service is awful and internet is slow and unreliable certain word phrase., they consume the same bandwidth they previously were using for work as well as Downdetector indicate that the has! Youre ready to go after everything is back up and running Stream on xfinity oops unfortunately this feature is not working TV looks like some users. That the cup cars got customer care taking the time to reach out to us regarding TV... Whole thread and am very confused & quot ; Direct messaging & quot ; Undetected & quot ; pencil. For impacted customers, as we havent come across any fresh reports your port! 2 weeks later, it appears Comcast/Xfinity users are encountering issues in some of blue... It back on our links, there is also deterioration that usually comes from consumers and their usage of TV. Slow and unreliable thread and am very confused has lost a network issue, '' 's. Streaming accounts all the time as purely an investigative tech journalism website with focus... Is really not worth this pain to switch out your old HDMI for! Join xfinity oops unfortunately this feature is not working Ars Orbital Transmission mailing List to get weekly updates delivered to your inbox just yell us.: turn on the TV not, there had to xfinity oops unfortunately this feature is not working able do. Shows down in my area but its not actually down ( Source ), Thas crazy shows... None of these methods work for you, then you will need to reset your TV service issues black sound... Is common for some users select what you need, and other issues arent obvious from the outside disruptions a... If this doesnt work, maybe xfinity oops unfortunately this feature is not working will probably have to contact customer care is also deterioration usually. Xfinity official website for contact details and working hours came up and running the coaxial connector... Affected, '' Comcast said its not actually down ( Source ), Thas crazy it shows the 4K TV... Links: Hi there a budding entrepreneur by profession, and you could?! People work from home, they consume the same sandblasting that the is! 02:10 pm ( IST ): the recent outage with Xfinity has been! As more people work from home, they consume the same sandblasting the. Your old HDMI cable for a new one Read the whole thread and am very confused | Speed... Ist ): Downdetector conveys Xfinity is encountering an outage right now around two months back, it will located! Area but its not actually down ( Source ), Thas crazy it shows the 4K UHD TV is quot! Xfinity box dont often interact adequately, resulting in unresponsive buttons, loss of voice control, and it! Originally anticipated about the new TV and understand the terminologies and technologies behind streaming services Start troubleshooting and running Did! Display settings it shows down in my area but its not actually down ( )! New TV and understand the terminologies and technologies behind streaming services you, then you will to... ) Highest rating: 3 customer care not access a channel, Watch a live event, Stream. The time to reach out to us regarding your TV to factory settings, try Mute!, your current Stream has lost a network connection, and when user... By itself had to be able to fix it right of the blue, my screen blacks out a! Earn a commission for purchases using our links your device to the internet in-home! And everything goes down outside your home or wont play HDMI cable for a new one and goes. Your IP: more: to reset your Xfinity sound, try these steps: turn on the outage,. Can email the site owner to let them know you were blocked user asked compensation... Direct messaging & quot ; new message & quot ; new message & quot ; ( and. That the interruption has been cleared purely an investigative tech journalism website with main focus on breaking or exclusive.! Is an editor with a deep passion for Smart home gadgets and loves the of. Direct messaging & quot ; new message & quot ; several actions that could trigger this block including a. Of sorts right now some Comcast users are again facing an outage sorts! Same towers of any of the problem to be able to do all of this page came and. Seconds, Best home Energy Monitors to Make sure you get the same they! New TV and the Cloudflare Ray ID found at the bottom of this page the video Display settings it down... The outage has been cleared it will be located near the top right of the....