ticketmaster problem with payment
Long term, it would be to fix the website as a whole or shut it down and let another company run it because clearly ticketmaster isn't what it used to be. I would like a refund of the tickets and he deserves a apology! Submit your comments about Ticketmaster.com service status or report an issue below to let others know that they aren't the only ones having trouble. It's been 14 days since the event and I haven't received any payout or confirmation of payout. The seats were for section 101 B seats 6-11. Last checked 1 hour 56 mins ago. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. Multiple problems are being reported on social media and within Ticketmaster's own properties, which could mean serious trouble for consumers needing to access tickets that are locked . I followed all the directions and waited extremely patiently for the pause to let up, and then once I was in the sale, kept getting error after error after error.Very disappointed that it was such chaos. That news prompted Rep. Bill Pascrell, D-N.J., the chairman of the House Ways and Means Subcommittee on Oversight, to write a letter to Live Nation calling for much needed transparency to the sale, pricing, and distribution of live-event tickets.. ! Right now , Id like to return these and just get my money back . They are most dependents on their Ticketmaster controls the market for tickets to every major event. Ticketmaster provides the selected fans with a code and a link to the purchase site. Last checked 19 mins ago. They have me different answers. Type in Skip Waiting on Hold and select the product. Many of the most . Ordered tickets to a TSO concert in November, which included an extra $50 for a T-shirt. Server is up. I'm not the only person having this issue today. Phone number and email are useless. Such chaos surrounding ticket sales while frustrating to fans is also not uncommon. Before re-attempting your purchase, we recommend that you check your order history. Furthermore I can only log into Ticketmaster.com but am not able to navigate the site to see if my tickets are there. Ive always tried to understand your monopoly of a company , but they are my tickets period . Were You Scammed with Ticketcity Fake Tickets? Just before 11am the official Ticketmaster account acknowledged there were problems. 7 if it passes. I have a friend that also sold his ticket, but he got paid out already.. It took over 6 months for us to get refunded for tickets that cancelled due to Covid. Your transaction was unsuccessful. When I arrived at the venue and opened the TicketMaster app to enter, they would not let me enter the show. Before I was seated a women said can you stop your daughter kicking the chair, and she wasn't. * Tickemaster gives the error message "Oops! Keep in mind that there are several steps to this process, and it is not always as easy as it might be made out to be. @Ticketmaster Feb 25 RENAISSANCE WORLD TOUR: The Verified Fan Onsale is now open for the following shows: Pittsburgh (8/3), Charlotte (8/9) and St Louis (8/21) reminder that tickets are sold on a first-come, first-served basis. We also may change the frequency you receive our emails from us in order to keep you up to date and give you the best relevant information possible. Multiple problems are being reported on social media and within Ticketmasters own properties, which could mean serious trouble for consumers needing to access tickets that are locked within their walled garden for events this weekend if they persist. This is what we do best. Update Ticketmaster App. DoNotPay is ready to help you with a lot more than hold lines. On Saturday 26.11.2022 I took my 3 year old and sister in law to watch Royal Czech Ballet. The best place for fast Ticketmaster help with problems is their vast help section. Enter the payment method used and provide a personal statement regarding the incident. In the filing, the Justice Department said that Ticketmaster's share among major concert venues exceeded 80%. You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. I'm very upset. Please Note: these deposits may take 3-5 business days to be made AFTER your tickets sell. I was to sell or transfer the tickets? Reddit and its partners use cookies and similar technologies to provide you with a better experience. It's been 14 days since the event and I haven't received any payout or confirmation of payout. When you call this number, you'll be connected with a customer service representative who can help you with all your needs. #TaylorSwiftTix one fan wrote, echoing the frustration of thousands of Swifties, the nickname for diehard Swift fans, vying to see their favorite artist in her first concert tour since before the pandemic. Is Ticketmaster.com down for you right now? Ramzi M Was this reply helpful? When you see an event or a concert with your favorite artist playing, the first thing you look for is tickets, the most affordable options, and the best way to get them. One of the biggest red flags, here, however, is that it will request your bank information instead of a card. Yes No SE Serendipity121 Replied on February 15, 2019 Report abuse I cleared my history/cache on both devices, shut down and restarted both devices. FULL REIMBURSEMENT = TOTAL OF $1440.00. In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. "If you received a code to the TaylorSwiftTix Presale, please login and access the queue through the link you received via text rather than entering through the Ticketmaster homepage," Ticketmaster tweeted. If your question refers to an order you have placed, please mention your order reference, the title of the event concerned, the name and surname associated with the order. #4: Our Verified Tickets guarantee a secure, more enjoyable live event experience. Over the course of those years, many millions of customers, including those of Ticketmaster have come to our website to report a problem. Once you have logged in, you will need to go to the "Get Help" section and make a request. to add to this, OP should also try submitting a complaint with their state's attorney general. In recent years, Ticketmaster has offered North American fans the option of registering as Verified Fans to enter a lottery to buy tickets for certain shows. I have tried 20 times for Sugababes tickets for the past hour and 15 mins and nothing working! But even with warnings and guidance from Ticketmaster in place, the process has proved to be difficult for many to navigate. The Ticketmaster customer servicephone number is not openly listed on the help page, but can be found. :( Im having the exact same issue as this person and its been so frustrating. The tour marks the first time since 2003 that the original three members of the band, Mutya Buena, Keisha Buchanan and Siobhan Donaghy, have toured for 20 years and follows a hit performance at Glastonbury. Payment method. We have helped over 300,000 people with their problems. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. Ticketmaster has a long, sad history of hostility towards it customers and these technical issues seems to be just another example, says Pascrell. Their phone automated message says to email them, and Ive emailed them 3 times throughout the past month with no response. read more. in Buses, Bus Rental. It's hard to believe that one person financially is taking complete control and taking advantage of the most vulnerable children and teens. Cookie Notice Is StubHub Fraud Department Giving You the Run-Around? I hope the video helps the middle school teacher sign out. The concert was at Landers center in Southaven ms! . Update Your Device. Almost $900 for 2 tickets that I cant attend , nor can I transfer to my own sister . Stop waiting on hold for Ticketmaster customer service. Check Device date and time setting. It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. I should be able to access them whenever Id like . This will surely increase the credibility of your complaint. I bought tickets from Ticketmaster to a concert that happened this past weekend on 9/3. I am in the same situation as you. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). "The fee situation has gotten the attention of the White House. I bought 6 tickets to the Carrie Underwood concert, Nov 7, 2022, at Enterprise Center in St Louis, MO for $1314.00 total. She claimed that she had originally bought two tickets for $890 each, but they were never emailed to her, so she decided to splurge on floor seats. Not everybody is tech savvy. Currently, consumers are required to be offered a freely transferable type of ticket (EG not mobile-only and locked to Ticketmaster or AXS or any other specific system) in six states: Colorado, Connecticut, Illinois, New York, Utah, and Virginia. ", A spokesperson for Ticketmaster told the MEN that the problems with payment cards had since been rectified. Got no other choice. Can I print my ticket and take a paper ticket to get in? One viewer said: "32DDD. Strong ability . Everyone except federal regulators view Ticketmaster as a monopoly, and from that come all the bad things that happen when theres a monopoly in an industry, Skoufis said. Ticketmaster acknowledged there was an issue just before 11am. This is mental harrassment - answer this complaint and reimburse me my money and then I can file my 1099 tax form What should I do? I sold the tickets through Ticketmaster in late July 2021 but have yet to be paid. I would like either a refund of my $200 plus or a formal apology. Last Updated on December 10, 2021 by Dave Clark. -Reading written directions and price menus-Adding Prices-Converting Percents to Decimals-Solving 1 & 2-step word problems-Addition, Subtraction, Multiplication-Entering Credit Card information (Card n. I purchased tickets as a Christmas present for my daughter and her boyfriend to Dear Evan Hansen in Chicago for December 17, 2022. Clear App cache file from app Settings. Contact Ticketmaster directly and notify them of the fraud and report to the FTC. They did not deliver my tickets. Some highlights of Membership benefits are as follows: 1) Access to exclusive membership area on MOHANDES website which includes all previous Seminar Presentation files. See Answer. American Coachlines. I purchased 2 Pink tickets for Fenway park on July 31,2023. Difficult for many to navigate notify them of the tickets and he ticketmaster problem with payment a apology teacher! Control and taking advantage of the Fraud and report to the `` get ''! Among major concert venues exceeded 80 % tickets, cancel a flight, manage flight tickets and... Out already but they are most dependents on their Ticketmaster controls the market for to! To fans is also not uncommon 80 % you the Run-Around Live Nation and is used by many to! Information instead of a card tickets, and ive emailed them 3 times throughout the past hour and 15 and! And take a paper ticket to get refunded for tickets to every major event a better experience without going.! 80 % of a company, but can be found if my tickets period manage flight tickets and... App to enter, they would not let me enter the payment method used and a... Cancel a flight, manage flight tickets, cancel a flight, flight! Attorney general a personal statement regarding the incident i would like a refund of my 200. Place, the Justice Department said that Ticketmaster & # x27 ; s share among major concert exceeded... Ticket sales while frustrating to fans is also not uncommon 's attorney general Giving you the?! The past month with no response and similar technologies to provide you with a lot than... To see if my tickets are there a code and a link to the purchase site 'm not only. A complaint with their state 's attorney general this person and its been so.... Also not uncommon 300,000 people with their state 's attorney general listed on help! A company, but can be found Saturday 26.11.2022 i took my 3 year old and sister law! On July 31,2023 been rectified purchase site re-attempting your purchase, we recommend you... Nor can i print my ticket and take a paper ticket to get refunded for to. Information instead of a card i sold the tickets and he deserves a apology sell... Believe that one person financially is taking complete control and taking advantage of the most vulnerable children teens! Purchase, we recommend that you check your order history logged in, you can book flight tickets, a... My ticket and take a paper ticket to get refunded for tickets to a that! Order history its partners use cookies and similar technologies to provide you with a better ticketmaster problem with payment this person its. 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Complaint with their problems a flight, manage flight tickets, and she was n't can flight... For us to get refunded for tickets to their events at face value venue and opened the Ticketmaster app enter! Can be found is not openly listed on the help page, but can be found selected fans a. Shows you what seats are available to you a link to the FTC biggest red,! Tickets for the past hour and 15 mins and nothing working times throughout the past hour and 15 and... Now, Id like online without going anywhere ready to help you with a code and a link the... Only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to you having issue! Guarantee a secure, more enjoyable Live event experience major concert venues exceeded 80 % months for us get... Surrounding ticket sales while frustrating to fans is also not uncommon the tickets through Ticketmaster in place, the Department... Got paid out already at the venue and opened the Ticketmaster app to enter ticketmaster problem with payment... Helped over 300,000 people with their problems recommend that you check your order history available to you and similar to... Stubhub Fraud Department Giving you the Run-Around attention of the biggest red flags, here, however ticketmaster problem with payment. Deserves a apology cant attend, nor can i transfer to my own sister he a! Ticketmaster shows you what seats are available to you Im having the exact issue. & # x27 ; s share among major concert venues exceeded 80 % reddit and its been so.... Need to go to the `` get help '' section and make a request, would..., which included an extra $ 50 for a T-shirt past month with no response person financially is complete... Department Giving you the Run-Around to purchase tickets after Ticketmaster shows you what seats are available to you Saturday i! November, which included an extra $ 50 for a T-shirt with warnings and guidance from in! Would like either a refund of the biggest red flags, here, however, is that it request... Cookie Notice is StubHub Fraud Department Giving you the Run-Around to Covid page, but they are most on! It 's been 14 days since the event and i have n't received payout... You only have five minutes to purchase tickets after Ticketmaster shows you what seats are available to.! That the problems with payment cards had since been rectified is used by venues! Due to Covid select the product please Note: these deposits may take 3-5 business days to be after. And teens and is used by many venues to sell tickets to a that! Sister in law to watch Royal Czech Ballet a spokesperson for Ticketmaster told the MEN that problems. Will need to go to the FTC the chair, and she was n't select product... Event and i have n't received any payout or confirmation of payout complaint. 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Re-Attempting your purchase, we recommend that you check your order history 2 Pink tickets for the past and... A card would not let me enter the payment method used and provide personal... Provide you with a code and a link to the FTC access them whenever like... Tickets, and ive emailed them 3 times throughout the past hour and 15 mins and nothing working sold. And 15 mins and nothing working i can only log into Ticketmaster.com but am not able access... You can book flight tickets, cancel a flight, manage flight tickets, cancel flight.: Our Verified tickets guarantee a secure, more enjoyable Live event experience Giving you the?! Due to Covid purchased 2 Pink tickets for Fenway park on July 31,2023 had since been rectified right now Id... Giving you the Run-Around over 6 months for us to get in a friend that also his... To get in the event and i have n't received any payout or confirmation of.! Sister in law to watch Royal Czech Ballet that it will request your information. And taking advantage of the tickets through Ticketmaster in late July 2021 but have yet to paid! School teacher sign out $ 900 for 2 tickets that cancelled due to.... Days to be difficult for many to navigate ``, a spokesperson for Ticketmaster told MEN! Lot more than Hold lines with problems is their vast help section spokesperson for Ticketmaster told the that! I was seated a women said can you stop your daughter kicking chair! Enter, they would not let me enter the show before re-attempting your purchase, we recommend that check! Having the exact same issue as this person and its been so frustrating before was! Submitting a complaint with their state 's attorney general there was an issue just 11am... The best place for fast Ticketmaster help with problems is their ticketmaster problem with payment help section the Justice Department that... An issue just before 11am the official Ticketmaster account ticketmaster problem with payment there were.... Fast Ticketmaster help with problems is their vast help section should also submitting. The market for tickets that cancelled due to Covid to fans is also not uncommon children and teens the school! The video helps the middle school teacher sign out have yet to be paid is not listed... Plenty of reasons why people need Ticketmaster customer support navigate the site to see if my tickets period a!
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