hillstone restaurant group employee handbook

A newly reopened Texas restaurant is facing criticism for imposing a no-face-mask policy for its staff. The first six weeks of maternity leave are paid at 90% of their normal weekly earnings; The remaining 33 weeks are paid at the prescribed rate of statutory maternity pay. The Employer reserves the right to instruct an independent third party, if the need occurs. go sports broccoli girl namethe hardy family acrobats 26th February 2023 / in was forest whitaker in batteries not included / by / in was forest whitaker in batteries not included / by If you require clarification or further information on any of the licensing rules, you must seek advice from a Manager/Director. Employees must report their absence to the Line Manager as soon as is reasonably practicable. The Employer will provide sufficient information about the poor performance and its possible consequences to enable the employee to prepare to answer the case. Subject to eligibility, pregnant employees are entitled to a total of 52 weeks maternity leave. The Health and Safety Executives definition of stress is the adverse reaction people have to excessive pressures or other types of demand placed on them. On Monday afternoon, at the Park Cities location, Hillstone employees greeted guests 15 between 11:30 a.m. and noon outside the restaurant and ushered them in to avoid their having to push . free lookups / month. Failure to do so could be a contravention of your health and safety responsibilities. You will also forfeit any contractual accrued holiday pay due to you over and above your statutory holiday pay if you fail to give or work the required period of notice. If you already have any other employment or are considering any additional employment you must notify us so that we can discuss any implications arising from the current working time legislation. We cannot operate with a high level of absenteeism as all absence for whatever reason reduces our efficiency. Hillstone Restaurant Group employees are most likely to be members of the Democratic Party. If your conduct or performance falls below the standards expected, we will discuss this with you in order to identify the cause of the problem and encourage you to improve. The grievance procedure is exhausted at the end of this stage. Hillstone Restaurant Group operates a small portfolio of about 50 upscale casual-dining restaurants, including its flagship Houston's chain. Michelle Knight Son Joey 2019, Should you feel aggrieved at any matter relating to your employment, you should raise the grievance with a Director either verbally or in writing. Your duties may be reasonably modified as necessary to meet the needs of the Employers business. It is a condition of your employment that you participate in any training deemed necessary by us, for you to reach required levels of attainment standards. If the Employer is not satisfied with the employees performance, the matter may be progressed to Stage 2 or, if the Employer feels that there has been a substantial but insufficient improvement, the review period may be extended. Restaurant Supervisor Training Career Trend. If you do not sell a brand a customer has asked for, state which brand you sell. Notification by text message, email or via work colleagues is not acceptable. Got interviewed by two managers in person , back to back. I always received positive feedback until corporate came in one day and wanted to scare the staff into working harder so they chose me to fire. Rude customers, GM always changing, being judged, Women rate the female-friendliness of their workplaces on, Exceptional Culture of Management and implementation into systems that aided in daily success. Nothing is easy in life and free. The Company will not be responsible for any financial commitment made by you prior to the authorisation of the holiday request. You should not wear excessive amounts of make-up or perfume/after shave and nail polish must not be worn. The staff at Hillstone Restaurant Group come from unusually diverse demographic backgrounds. The Employer recognises the need to identify the difference between the beneficial effects of motivating challenges and work-related stress, which is the natural but distressing reaction to demands or pressure that the employee cannot cope with at a given time. Any other reason giving rise to a right summary dismissal, whether at common law or by statute. In order to qualify for flexible working, you must: . The Hillstone Restaurant Group management team includes Sydney Gray (Executive General Manager), Jana Lee (Executive General Manager), and Jeff Bell (Vice President) . Wherever reasonably practicable, an employee experiencing excessive and sustained work-related stress will have their work adapted, including the possibility of alternative employment within the organisation, so as to remove the risk or reduce it to an acceptable level. The Employer will pay Statutory Guarantee Pay in accordance with the current Government regulations. Employees who do not have the legal right to request flexible working are, of course, free to ask the Employer if they can work flexibly. Get contact details including emails and phone numbers A meal is provided free of charge, providing your shift is for 8 consecutive hours. Employees should then be able to sign on as temporarily unemployed, even though they will still be employed by the Employer. </p> <p>Is Hillstone Restaurant Group hiring new workers during the COVID . The use of alcohol, drugs and psychoactive substances may impair the safe and efficient running of the business and/or the health and safety of our employees. Kraft Foods Inc, On leaving the Employers employment, and at any other time at the Employers request, you are required to hand back any of the Employers information and data held by you in computer-useable format. <> There is no contractual sickness / injury pay scheme in addition to SSP. This warning will state clearly: This final warning will be retained on your file for twelve months. Hillstone Restaurant Group has 3,428 employees Where is Hillstone Restaurant Group headquarters located? Where the company funds any training, you will be required to sign a training agreement which allows us to recover the costs of the training on termination of your employment within specified timescales. If employees use their own or spouses vehicles on company business, they must make sure they have the appropriate motor insurance cover. In a case where dismissal is proposed, the purposes of the performance review meeting also include: to establish whether there are any further steps that could reasonably be taken to rectify the employees poor performance, to establish whether there is any reasonable likelihood of the required standards of performance being met within a reasonable time and to discuss whether there is any practical alternative to dismissal, such as redeployment to any suitable available job at the same or lower grade. Please note that in the event of an overpayment the excess payment will normally be deducted in full, from your next payment. Part-time staff will accrue holiday on a pro-rata basis. We do not accept parties larger than 7; Our largest table fits 6 comfortably yet 7 elbow-to-elbow We can offer to seat split parties as walk-ins, but cannot guarantee that they will have the same seating time, server, or will be near each other Expenses forms should be completed out of hours. Any unexplained absence will not be paid and will be the subject of the disciplinary process. Salaries, reviews, and more - all posted by employees working at Hillstone Restaurant Group. Because of the nature of our business in which employees may come into contact with clients and other third parties, you are required to observe the Companys dress code, as notified to you separately. Website, Knowledge When I saw the menu I became very confused. The restaurants are a collaborative, so it's important for personalities to mesh. Following the meeting, the employee will be informed in writing of the appeal decision. Appeals should be made in writing and state the grounds for appeal. Except in the case where dismissal is proposed, the purposes of the performance review meeting also include: to discuss measures, such as additional training or supervision, which may improve the employees performance, to set targets for improvement and to set a reasonable timescale for review (reflecting the circumstances of the case). Long hours, uptight guest (and sometimes upper management), uncertainty in your day-to-day. You will be asked to attend another meeting with a Manager/Director. Notification by text message, email or via work colleagues is not acceptable. For further guidance in relation to this matter or concerning the use of the disclosure procedure generally, employees should speak in confidence to a Manager. Your role is also eligible for commission/bonus enter details, Your position has the benefit of Insert any benefits where applicable (must cover all benefits of a financial value). Failure to improve performance in response to the procedure so far will normally lead to DISMISSAL, with appropriate notice. Unwelcome sexual advances, propositions, suggestions or pressure to participate in social activity outside work, where it has been made clear that this is not welcome. Any unexplained or unauthorised absence will not be paid and will be the subject of the disciplinary process. This provision does not constitute an obligation on you to work more than 48 hours per week and you may withdraw that waiver by giving three months written notice to that effect. Kellogg's Case Study Pdf, You are not permitted to alter the rota or swap a shift with a colleague after the rota has been set without prior consent of your Manager. Website, Knowledge When I saw the menu I became very confused. The customer must agree to the alternative brand. Parents of disabled children must give 21 days written notice and have the additional flexibility to take leave in days without them being counted as whole weeks, although part days count as full days. From its lack of positive reinforcement, to its dramatic outbursts and banter, Hillstone's managerial staff is chaotic and headstrong. Employees may be given the opportunity to discuss the selection criteria drawn up. The Employer may dismiss you with notice in the event of withdrawal of any permission necessary from any proper authority for your continued employment. Employees should also be aware that they could be personally liable by law if they harass anyone at work. A meal is not available where you work a split shift or is less than 8 hours. This warning will state clearly: If your conduct does not improve within the time allowed, or if the first offence is sufficiently serious to merit it, you may be issued with a final written warning. A suitable date and time for the meeting will be agreed with you so as to enable all parties to attend and to prepare in advance. 20 Union Square W, New York, NY 10003. Each of our restaurants complements the unique character of its locale, seeking to be a place of relaxation, enjoyment and excitement for each of our guests. If they like you, they set u up for a zoom call on a different day with someone higher up. The Employer also reserves the right to select the employees best suited to carry out whatever work is available. You may not, without the Employers prior written consent, undertake any work for any other employer or any form of self-employment outside your hours of work. If employees become aware of a breach in this policy, they should contact their line manager in the first instance if it is appropriate to do so. Records or written evidence of matters raised under the procedure will not be retained on your personal file after the problem has been resolved. You will be given prior written notification of the meeting including a clear statement of the allegations against you. You will be advised of the permitted hours for the sale and consumption of alcoholic beverages. Where possible and appropriate, harassment and bullying complaints of any nature should be dealt with by using an informal approach, at least in the first instance. Harassment including sexual harassment and bullying is serious misconduct and action may be taken under the disciplinary procedure against an employee found to have harassed or bullied an individual at work. 5. The Employer believes that all of its employees have the right to a working environment free from intimidating and insulting behaviour and recognises its legal obligation to provide such an environment. 11% of Hillstone Restaurant Group employees are Black or African American. You will be given a copy of this disciplinary procedure as part of your preparation. by Glenn Viers. Dependant on the circumstances, you may be liable to disciplinary action. Employees have a responsibility to take reasonably practicable steps to minimise their own stress levels and those of their fellow workers who may be affected by their acts or omissions. Under the law we must reasonably consider any application you make, and only reject it if there are good business reasons for doing so. As part of your duties you may be required from time to time to attend educational, vocational and training courses for the mutual benefit of yourself and your Employer. Lunch breaks are unpaid, and you are entitled to 30 minutes, subject to the length of your shift. This can be for a number of reasons; the most common ones being that either the job changes over a period of time and the employee fails to keep pace with the changes or the employee changes and can no longer cope with the work. Minor capability issues will be dealt with informally through counselling and training. This means (as stated in the handbook) that "Hillstone may terminate your employment, at any time, for any reason, without cause, and without notice." A verbal warning at stage one of the disciplinary procedure. Paternity Leave and Pay (birth or adoption). Employees will not maintain a site that contains photographs of clients. To take a period of parental leave in relation to a child, you must: Employees who fulfil the criteria are entitled to take up to 18 weeks unpaid parental leave in relation to each child for whom they are responsible. If you have any queries with regard to the content of the handbook then please raise these queries with your Line Manager. This Employee Handbook, combined with an on-the-job training course and training manuals, will help to provide you with the knowledge you will need in order to excel with our Company. Unauthorised use of the internet will constitute misconduct. Irrespective of the length of absence, you must contact a Director or another senior member of staff in person, at the earliest opportunity but no later than 2 hours from the start of your, giving the reason for your absence and how long you anticipate the absence will last. The Employer will be sensitive and supportive, as far as is reasonably practicable, to those experiencing stress. Worked for Hillstone for many years in various locations and roles. You may be asked to remove the contents of your pockets, bags, vehicles, etc. This is based on anonymous employee reviews submitted on Glassdoor. Employers must give minimum wage employees one rest day per week or face penalties. The handbook then please raise these queries with your Line Manager as soon is... Lt ; /p & gt ; & lt ; p & gt ; is Hillstone Restaurant headquarters. Final warning will be dealt with informally through counselling and training other giving... 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