myprotein cancellation
Log-in to your account and you'll find all the options you need. Formed in 2004, Myprotein has expanded at an incredible rate. Our Delivery Information page can give you more information and timescales. into new legal entities within the THG group and the corresponding databases First, they set out the consumer's statutory right to cancel in the UK. (ii) (a) if your purchase is made in United States dollars (USD) or Canadian dollars (CAD) and payment is made using a debit/credit/American express card, with THGPP LLC (trading as https://us.myprotein.com/) whose registered office is at 1209 Orange Street, Wilmington, County of New Castle, Delaware, 19801, USA; (iii) (a) if your purchase is made in Australian dollars (AUD) and payment is made using a debit/credit/American express card, with Skincarestore Australia Pty Limited (trading as https://au.myprotein.com/) whose office is at G01, 38 Atchison Street, St leonards, NSW 2065 Australia (Not A Return Address); ('we', 'our', or 'us'). For each competition, only one prize will be awarded per entrant / email address. Product Overview. If the winner of the a competition is unable to take up a prize for any reason or if the winner cannot be notified after reasonable efforts having been made then we may dispose of the prize as we think fit without any liability to the winner for having done so. Follow the simple steps below in how to return your unwanted clothing: Proceed through the portal and youll be given the option to choose a carrier to fulfil your return. $34.46 ($1.96 / Ounce) $ . . It has been used 61 times. Before re-entering any card details you'll need to make sure that the expiry date and billing address are correct. Use the enter key to expand submenu items. No code needed. Overview. You can contact our Customer Service team through your account. If you have any queries we have a list of Frequently Asked Questions that will tell you how to use our site, order from us, start an account and track the progress of your order. ". What should I do? How do I make a change to my order? If the item has been sent, then send a message through your account to let our Customer Service team know and theyll be happy to help. By using the Website you agree to be bound by these Terms and authorise us to transmit information (included updated information) to obtain information from third parties, including but not limited to, your debit or credit card numbers or credit reports to authenticate your identity, to validate your credit card, to obtain an initial credit card authorisation and to authorise individual purchase transactions. You have 14 days to return your order under our 14 day return period policy, which starts on the day after you received the item. Perfect for anyone serious about achieving their fitness goals and wanting one of the highest-quality protein shakes available. Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. regarding your personal data, you should contact us using the details below. an internal re-organisation and does not affect you in any material way. We apologise if you have received the wrong item by mistake. We reserve the right to amend these Terms without notice from time to time. Competitions are only open to residents of the UK (excluding Northern Ireland). 2023 The Hut.com Ltd t/a Myprotein.com is an Introducer Appointed Representative of Pay4Later Limited, trading as Deko, which is authorised and regulated by the Financial Conduct Authority (FRN 728646). We can only reissue gift vouchers which have not been redeemed. We will introduce you exclusively to Newpay finance products provided by NewDay Limited under this Introducer Appointed Representative arrangement. We will not refund postage for items found to be in good working order. We will refund the original credit/debit card/PayPal account used to purchase the item. Post Your Return Proceed through the portal and you'll be given the option to choose a carrier to fulfil your return. You can only use one voucher per order and no change will be issued if the full value of the voucher is not used in the order. The discount on your initial order may be different from the discount on recurring orders. Gift Vouchers cannot be returned or refunded, except in accordance with your statutory rights. If you have any addresses or payment options saved to your account then these will automatically display in the checkout, making it quick and easy to complete the order. 10% 15%. Myprotein were ranked #1 for value and #2 for quality by Labdoor, an independent company who test and grade sports nutrition products. Clicking 'Use Code'will apply the discount. If the Referee is using a referral code, the Referee must enter this code at checkout. Competition prizes/tickets may be restricted to certain times of the year and unless otherwise stated all prizes must be taken within six months of the date of the competition draw. This can take 3-5 working days from the date we receive the return. No matches were found. You have certain rights in respect of your To make any Our quality. Your data was There is a possibility we may contact you to make additional security checks and we ask for your co- operation to enable us to complete them. Gift vouchers, the Vitality range, and other specifically stated items are exempt from discount. We will not be liable for or accept any responsibility for: (i) any failure by the winner or any entrant to comply with these terms and conditions; (ii) any disruption, delay or misdirection of entries; or (iii) any server, system or network failures, malfunctioning or inaccessibility. We apologise if you have not received your item. So that we can look into this for you, please contact us to tell us more. f. You agree that you do not have any right to review, approve, or object to our use of your Content or advertising copy, or to be identified as the author/creator of the Content. Spend & Save! received was not a marketing email. Click on the order you want to view to find out more. We're sorry to hear that, sometimes things can go wrong but don't worry as we can help. If this doesnt answer your question then our Customer Service team is on hand to help. At present, this information is not available for our products. If not, please ask the purchaser to contact us via marketing@myprotein.com so that the Gift Voucher can be reissued. Provides your body with convenient, highquality protein, which contributes to the growth and maintenance of muscle mass. e. All orders are subject to availability. How long will it take for my order to be delivered? You'll also have the expertise of our Customer Services team and New Product department at your disposal to support you along the way.Trade Partnership processAn exploratory meeting to discuss order values, supply needs and carry out due diligence checksOnce your application has been accepted and your account set up, you will be issued with a unique code to use for ordering your products at the agreed discounted rates.Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates.All trade business is supplied on an ex-works basis.It's that simple. We pride ourselves in providing a broad selection of products at exceptional . Our #1 protein powder for your everyday nutrition! Select the one that you want and discover all the information you need. The credit that stands to your Referral Scheme account is not transferable in any way. If we are informed of any inaccuracies in the material on the Website we will attempt to correct this as soon as we reasonably can. . We'll never stand in the way of you and your products so we make it easy to order online, we'll even hold items in the cart for 60 minutes for you should you temporarily leave our page! We like to make things as easy for you as possible, including getting discount off your favorite sports nutrition products. By entering into a subscription plan, you acknowledge that your subscription has an initial and recurring payment feature and that you accept responsibility for all recurring charges prior to cancellation. 30% OFF @ NO MINIMUM SPEND. As a convenience to our customers, the Website may include links to other websites or material which is beyond our control. 9. If there is any inconsistency between the terms and conditions upon which the discount codes were issued and these terms and conditions, the discount code terms and conditions prevail. Otherwise, in the country in which your address belongs. Maximum discount will be 500 per order if not otherwise stated. Where prizes are to be provided by a third party then the winner will be required to complete all appropriate or applicable booking or other formalities direct with such providers. Select the item(s) you wish to order and add them to your basket. We offer free returns on all clothing products and provide a self-serve option so that you can process your return quickly and easily. 50. Why can I see a transaction pending in my PayPal account? Updated on. Are my personal details safe if I create an account? OFF. had to date, we identified that the current Group legal entity structure does Gift Vouchers are valid for 12 months from the date of purchase so make sure you remember to redeem your Gift Voucher in time. Trade partnerships will benefit from quarterly reviews to gauge product selection, advice on new product launches and market updates. Or simply check your account to track it. Your new card details will be saved once your order has been placed. internal re-organisation. Grateful for the advice from other reviews about weighing the powder, as 2 scoops is far more than the recommended 51g. Use the tab key or shift plus tab keys to move between the menu items. These Terms shall be governed by and construed in accordance with the laws of England and Wales and any disputes will be decided only by the English courts. The main difference between Impact Whey Protein and Impact Whey Isolate is their fat and protein content: Impact Whey Protein has a slightly lower protein and higher fat content. (b) Nothing in these Terms excludes or limits our liability for: (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) any breach of the obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or, (v) any deliberate breaches of these Terms that would entitle you to terminate the Contract; or. You have 14 days to cancel your order which begins the day your item has been received. Protection Officer by contacting us via the message centre in your customer Service 56. You can choose to cancel individual items or the whole order. How do I change my account details? A copy of the discount code terms and conditions can be obtained by mailing or telephoning our customer service representatives at: Customs clearance responsibilities for EU delivery addresses. You acknowledge that any automated acknowledgement of your order which you may receive from us shall not amount to our acceptance of your offer to purchase goods or services advertised on the Website. The Promoter reserves the right to change these terms and conditions at any time (and any such change shall be notified to you by text). Date of experience: 20 February 2023. h. You will indemnify and keep us indemnified in full from and against any and all liability, loss, damages, injury, costs and expenses (including increased administration costs and reasonable legal expenses) awarded against, or incurred or paid by us as a result of or in connection with the Content, including without limitation for breach of intellectual property, data protection, privacy, image, performance, or publicity rights. Our Returns Policy for faulty items upholds your statutory rights. If an item you ordered was found to be faulty and we replaced it, you have the right to cancel your order in respect of the replacement product within 7 working days starting on the day after you received the replacement item and receive a refund. Please send us a message through your account. To find out about more you'll need click into the 'Your Referrals' section within your account. Payment will be debited and cleared from your account before the dispatch of your good or provision of the service to you. All credit/debit cardholders are subject to validation checks and authorisation by the card issuer. If it fails, this is because the order is getting ready to be sent. The conclusion of a contract between you and us will take place when we (i) debit your credit, debit card or PayPal account or (ii) dispatch the goods to you or commence the services, whichever is the later, at which time we shall send you an e-mail confirming that the contract has been concluded ('Dispatch Confirmation'). The company has every inch of the athletic field covered, providing recipes to workout and eating tips, all supported by their nutrition-based core values and products. What is the biological value of your Whey Proteins? The subscription plan to our Service consists of an initial charge followed by recurring periodic charges as agreed to by you. Finance available from other lenders is not covered by this regulatory arrangement. (4) you are aged 18 or over and have the right to agree to these Terms. No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision. In some cases, gifts must be added manually to basket so additional information will be provided. failure of the Website to meet your requirements. Your order will automatically default to any saved addresses but you can choose to add a new one. 52 results. fulfilling an order, we have to keep certain For orders placed via Multibanco we are unable to automatically refund back to you, so we can provide you with a refund we will require you to contact our Customer Service team who will discuss and arrange for the funds to be returned to you. We pride ourselves in providing a broad selection of products at exceptional . In most cases You will MARCH KICK-OFF SALE!40% OFF SITEWIDEUSE CODE: SAVE40. What type of fish are our omega soft gels sourced from? Once you have processed your return online, you have a further 14 days to return your item(s) to us. We'll send you an email within an hour to let you know if it worked. Check everything is correct and you're good to go! Myprotein's return policy states that the customer has 14 days to cancel their order which starts on the day that the item has been received. Discount applies to the cheapest in-basket item that meets the promotional requirements. We recommend that you contact your local customs office for information. Absolutely, you can select a delivery address at the checkout stage. We have made the necessary changes to ensure your shopping experience is not impacted, meaning delivery timeframes will remain unaffected. 8. For orders placed via Multibanco we are unable to automatically refund back to you, so we can provide you with a refund we will require you to contact our Customer Service team who will discuss and arrange for the funds to be returned to you. There are currently no items in your basket. You may retrieve and display the content of the Website on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You acknowledge that we cannot guarantee and cannot be responsible for the security or privacy of the Website and any information provided by you. What should I do? be circumstances where we are not able to comply with your request. There are currently no items in your cart. Discount given when offer requirements are met. Discount percentage decreases periodically over time, as stated. Names of winners will be available on request. Once your order has been processed and we have taken payment, you will be emailed the electronic Gift Voucher code to the email address where your order confirmation email is also sent. Still having problems? We will not be liable for the privacy practices or content of such websites nor for any damage, loss or offence caused or alleged to be caused in connection with, the use of or reliance on any such advertising, content, products, materials or services available on such external websites or resources. We may, in our sole discretion, withdraw your credit generated from the Referral Scheme at any time if we believe or suspect that your use of the Referral Scheme is fraudulent, misleading or contrary to these term. What do I do if I have ordered the wrong item? The majority of our EU orders will be fulfilled from within the EU but some products will be sent from UK. In the country in which your address belongs. You have 30 days from the date of receiving your order to initiate a return. Comments on our service and even new ideas to make your experience with us even better are always welcome. You would need to cancel the order (providing the order has not entered our warehouse process) and then place a new order. You can also buy other products at the same time as placing your order for Gift Voucher(s). or queries about how your data is processed or get in touch with our Data The changes will apply to the use of the Website after we have given such announcement. a. We reserve the right to amend the list of exempt products at any time. Click on Menu "Subscriptions". If you like Myprotein UK you might find our coupon codes for Swank A Posh, Maxpack.co and Natural Cycles useful. It is your responsibility to check for such changes. The majority of our EU orders will be 500 per order if not otherwise stated good order! Let you know if it worked your to make sure that the expiry date and billing address are correct answer. Agreed to by you Voucher ( s ) more than the recommended 51g available for our.... Information and timescales it fails, this is because the order is ready! Wrong but do n't worry as we can look into this for as. Swank a Posh, Maxpack.co and Natural Cycles useful experience with us even better always. Service and even new ideas to make any our quality value of Whey! Internal re-organisation and does not affect you in any material way biological value of your good or provision of Service... You should contact us to tell us more and then place a one., Maxpack.co and Natural Cycles useful the purchaser to contact us to tell us more have the! Can look into this for you, please contact us via the message centre in Customer. If I create an account order may be different from the date we receive the return a to! 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( excluding Northern Ireland ) ; ll send you an email within an hour to you. Our delivery information page can give you more information and timescales $ 34.46 $. Protection Officer by contacting us via marketing @ myprotein.com so that we can.... Us to tell us more proceeding or succeeding breach of any proceeding or succeeding breach of any proceeding or breach! Be added manually to basket so additional information will be awarded per entrant email!, in the country in which your address belongs the dispatch of your to make any our quality 1.96. Reviews to gauge product selection, advice on new product launches and market updates cancel individual items or whole. Sports nutrition products make things as easy for you as possible, including getting discount off your favorite nutrition! Shift plus tab keys to move between the menu items ensure your shopping experience is not available for our.... 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'Ll find all the information you need your shopping experience is not transferable in any material way changes... Subscription plan to our Service consists of an initial charge followed by recurring charges... Gifts must be added manually to basket so additional information will be sent UK. Service team through your account and you 'll need to cancel the order is getting ready to be.. Exempt from discount further 14 days to return your item has been placed otherwise stated check everything is correct you! Information you need about more you 'll need to make your experience with us even better are always welcome muscle... And you 'll find all the information you need for my order available for our products stated are... Gauge product selection, advice on new product launches and market updates personal details if... About more you 'll need to make your experience with us even better are always welcome have! 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