suburban propane lawsuit

Leak tests are required when introducing gas into a new gas piping system, when checking a piping system for leakage immediately after the gas is turned on, or when a system has been initially restored after an interruption of gas service. Most likely people are getting tired of them constantly refilling their tanks when it is not necessary. Chicken Processor Class Action Settlement of Chicken Price Antitrust Class Action Lawsuit. California Business and Professions Code Rosenthal Fair Debt Collections Practices Act California Unfair Competition Law, New to ClassAction.org? I havent actually filled my tank for probably 10 years, but paid the tank rental. 2nd we do not have enough propane in the tank to go another month when the new company will be coming. It is not a rental. According to the case, a frustrating series of calls with the defendant did nothing to correct the allegedly false bill, and the plaintiff and her husband have since moved to another residence in California. Now, its $156.00 for the same usage. The lawsuit alleges that Suburban Propane unfairly charges its customers excessive prices for propane, without disclosing its per gallon price in advance of . Peloton Sales Tax Class Action Lawsuit Complaint Filed In New York. Plaintiffs alleged that the defendants failed to provide a proper warning about the dangers of using the propane gas cylinders. I get my refund of $198. This browser does not support PDFs. Residential Suburban Propane Customers File Class Action Lawsuit Against Suburban Propane Over Alleged Excessive and Undisclosed Propane Gas Prices. Monday am i called them to tell that i still hadn't received contract. Buy your own tank, make sure your home insurance covers ownership of the propane tank, and have the luxury of shopping the best rate each fill-up. I called and talked to the manager and was told that someone would contact me befor the end of the week. the total bill was $1,187.43 counting taxes and other charges. Dennis H. Share your photos and videos with others to prove the truth of your words. Last year it was 1.89. Three weeks have come and gone and no show and its cold. They have no contract with me, originally they told us when we moved in that we only had to use them for five years and than we can own the tank. checkDescriptionFormCookie("description-form-product",".description-form select#product"); A wide selection of tank and tankless RV water heaters including the only replacement for 6-gallon Atwood/Dometic water heaters still on the market. Putting in the regulator so that I can use the propane at my house. This fee may be charged to offset the time and labor involved in the onsite filling of forklift propane gas cylinders. To the Members of the United States Congress: On behalf of the undersigned organizations and our members across the country, we write to unequivocally oppose the Federal Trade Commission's (FTC) proposed rule to impose a nationwide ban on almost all non-compete clauses. At Suburban Propane, our mission is to serve our customers, employees, and the local communities in the 42 states in which we operate. I want my account cleared since the bill has been paid. The suit alleges, however, that the plaintiff has been unable to close her account with the defendant and obtain her $150 security deposit. According to a lawsuit filed against Suburban Propane, Sondej had a a technician come out in . The first I saw of their price was $4.912 per gallon printed on the delivery stub. Copyright 2023 ClassActionLawsuitsInTheNews.com All rights reserved. 113.2 gallons of propane (fill up on a 350 gallon tank) My tank was at 50% when filled up. Havent pursued legal action again Suburban yet. And then they say their person will pick it up anywhere between 9am-6pm, cause apparently they dont think people have stuff to do. 12:33 21 Aug 22 "Very attentive and friendly team at Suburban Propane in Tallahassee. Docket (#11) MOTION to COMPEL ARBITRATION by Suburban Propane, L.P. Motion Hearing set for 7/11/2022 at 01:30 PM in Courtroom 5 (WBS) before Senior Judge William B . Nothing else. Called in when they said it had to be in Monday. This Schedule K-1 is accompanied by detailed, user-friendly instructions to assist the investor who prepares his or her own tax return. Dedicated employees ready to assist you with quality service for all your fuel needs, We are here for you with customer service representatives standing by to take your call. When the tank was removed by the new gas company taking over, replacing the tank with theirs, the gauge said over 50%. I finally feel we are in the right track, wrong! My name is John Foley Petro is only $2.69/gallon I told them to stop refilling my tank without calling me first because they will top off the tank all the time so they can collect the $50 delivery fee--when i don't want more gas. }); For each delivery I am charged transportation fees and a safety practices and training fee. About Suburban Propane Suburban Propane Partners, L.P. is a publicly traded master limited partnership listed on the New York Stock Exchange under the ticker symbol SPH. I planned to switch to natural gas that year, however it was cost prohibitive. Skip to content 1-800-776-7263 We're here 24/7/365 The company is a big joke. jQuery( document ).ready(function() { (Compl., 48, 56, 62, 63, 68, 73, 75, 78, 85, 86, 90, 96, 96, 100, 108, 112, 118, 123, 129, 132, 137). Yet here we are months later and I keep getting the same $183.00 bill; only now they are trying to take on late fees!!! the total bill was $1,187.43 counting taxes and other charges. So we thought that it would okay because we only had to use them for 5 years, now we are stuck, they will not sell us the tank so that got us. The furnace was not working due to a part, so was shut down for weeks. I just got a bill which included a 15% Municipal Tax! Suburban Propane is a national propane supplier that has fueled America's propane needs with delivery, installation and customer service for over 90 years. Suburban Propane must be stopped from victimizing consumers! The plaintiff claimed that a connection between the Weber grill and a propane cylinder failed. Reconnect fees will vary depending on whether or not the reconnect is scheduled during normal business hours. I updated my tank to ondemand when I retired to reduce my usage and save money. email [protected]@gmail.com Submit a complaint and get your issue resolved. We stopped the initial delivery with a phone call but they came out a week later anyways and delivered 0 gallons and charged us $161 minimal delivery fee!!!! FAQ As is, I have a fireplace that I can not use because I have your tank. Moreover, the lawsuit says Suburban Propane has removed the plaintiffs online access to her past billing statements and issued what appears to be a contrived outstanding balance of $9,999.99 that the case claims is unsupported by any documentation. Suburban Propane provides its investors with a Schedule K-1 each year. If you, another person or even another fuel company installed the tank - then they don't have the right to charge you rent. I do know the names of the office workers and have wrote two letters to them, even though this will not help, I am tired of being duped by this company. Wawa Class Action Settlement of Wawa Data Breach Class Action Lawsuit. I owel them nothing yet each month i get a bill for some outrageous amount maybe in hopes i will pay it to get them off my back . Clearly, propane costs have not currently reached more than $75 per gallon, so I immediately called the inquiry number on the ticket to request explanation, specifically the Minimum Bill comment that was, prior to 9/15, completely unfamiliar to me during my years as a Suburban customer. jQuery(this).addClass('active'); This class action lawsuit was later brought against Suburban Propane Partners L.P. and Suburban Propane, L.P. I called them and stated this was outrageous for 5-6 gallons of propane. I recently had my tank filled by Suburban. jQuery(this).addClass('active'); Desired outcome: Thanks. It would give him a jump on the next day deliveries. Finally i told them to stop, that i was switching to Petro and they continued to deliver. A Restocking Fee covers the labor cost required to disconnect and pump out any remaining propane from a Suburban Propane owned tank. Re: Bill Dispute Long story short they removed the lock and now lost another customer for life!!! Founded in 1928, Suburban Propane is the United States' oldest national propane company. No other company will fill it for liability reasons. 5.95@gal. In August of 2019 they sent me a bill stating that I owed them over $2000, this was beyond what I had already paid them during the year, $2100 or near that figure. Well, something did happen, the valve on the tank went bad and my mom lost all the propane in her tank. West Coast Self-Storage Clackamas. When my home was buit the builder installed inground tanks from Agway, now Suburban. I talked with the driver he couldnt get to me that day but said he would come the next day. var product = ''; In addition, no store has ever decided to charge me a rental fee for walking into their business because the last time I shopped there, I had not spent enough money, in their opinion! Disclaimer There were never any contract signed when houses were built stating that tanks were owned by Agway. The Schedule K-1 will typically be mailed to the investor no later than the end of March of any given year. That was considered accurate by them. December 31, 2022 setCookie('localProductDropdown', response, 1); First Regional Bancorp FRGB Securities Class Action Lawsuit Filed, Denbury Resources Securities Class Action Lawsuit Filed Over Encore Acquisition Merger, Avis Budget E-Toll Charge Class Action Lawsuit Settlement. Remove tanks and reimbursement for left over gas. They come unannounced and state that there was an agrement signed that I agreed to have a scheduled delivery. Customer satisfaction since 1928. Notify me of follow-up comments by email. The lawsuit will pay out about $20 to the class of 111,000 but the fees it fought will continue under a different name. This fee may be charged to a non auto-routed customer to help defray the added costs of scheduling and completing a special delivery at the customers request. I am submitting this on behalf of my elderly dad who I take care of and take care of all his finances. I own my tank. Now my issue is that is has been a month and half and I have been told twice that there is no time to pick up the (4) 100lb tanks that are still on my property along with two other 100lb tanks from the other company. I have asked for some kind of discount, but received none. What a joke this company is. Click here to get notifications about new complaints of Suburban Propane. A few moments later she came back and said we can do 2.45 a gallon. Email and name was spelled wrong. Customer satisfaction since 1928. I just got rid of our current company due to really bad service and price loading. It was so long ago the tank set 19 years, how can they charge for what has been there for so long. jQuery('.description-form p.form-list select#product').focus(function(){ We will try to put you back on the schedule so we'll call you back but we don't have any techs so it's not looking good. Suburban Propane is committed to investing in, and fostering innovative solutions to support the economy-wide transition to a sustainable energy future through advancing the clean air and low . I have a second tank to pull after its empty. The Transportation Fuel Surcharge helps us to recover a portion of these transportation costs. You might also like . } I feel sorry for the driver, due to the fact he crept behind my house in January to refill, first time I have every seen him do this in 9 years. estLng = parseFloat(getCookie("estLng")); On 12/31, called and got relayed Bakersfield branch: I have had some of the worst customer service Ive ever experienced with this company. Just got my latest bill. office and let them know when to pick up the tank. just found this page while trying to find out a current propane pricehad a delivery yesterday of $4.989/gallon, plus fees for safety and P&T, also fee for transportation ! We moved in 3 years ago and went with suburban propane at first it was great because we had the reduced price for the first year. In addition, it has been turned over to a collection agency and suburban will not give us any information on the account. I called it was time for my regular fill and I did not want to pay an emergency charge. I thought, how could I owe them another $2000 or more? data : { 2:10-cv-02548-JLL -CCC) alleging that Suburban Propane unfairly charged its customers excessive prices for propane without disclosing its price per gallon in advance of delivery and unlawfully charged its customers certain fees (tank pick up fees, pump out fees, restocking fees, delivery fees, regulatory fees, transportation fuel surcharges, and other fees) that were not adequately disclosed, according to a class action lawsuit news report. I was fine with getting it the next day as a regular fill. This work is licensed under a Creative Commons Attribution-NoDerivs 3.0 Unported License 2023 Online Legal Media. Any suggestions would be appreciated. }, I need Last summer I received a surprise delivery four months after signing their contract and bill for approximately $120 for 5-6 gallons of propane (I only use it for cooking). Jan 28 my 50 gallon propane tank went empty. I have been having issues with this take for a few months. The office that services me in Mahopac, NY was able to refill my propane tanks that supply my generator before the propane supply ran out during a prolonged power loss that began March 2, 2018. This company should be shut down. Then no one shows up. Because this doesnt meet their minimums, they tack on a $50 service fee fot not meeting the requirements. Our business is customer satisfaction. When I get gas for my car, I not only know the cost per gallon, which is both posted and easily calculated from the receipt, but I am certainly not charged for gas I do not get! Consistent with the seasonal nature of its businesses, the Partnership typically experiences a net loss in the third quarter of its fiscal year. We offer a wide range of storage options to fit your needs, whether you've got a lot or a little to store. When it was installed the service man wrote on the tank installed 2-22-13 extended warranty. I have a lien against me by Suburban from years ago that all started when I complained to them that there was some kind of leak or something cause I was going thru way more propane than ever before; almost double. We had an outstanding balance from Feb that was brought to our attention and paid in June 2022, but since it was overdue, SP decided to add an additional $475 on to our acct for the tank that we have had for 21 years. Upon calling to inquire about this fee, I was informed that because I did not use enough gas (amount undisclosed, of course), I would be charged this fee, which I had never received in prior years. class action lawsuit. All Rights Reserved. HSR Annual Reports; HSR Resources; Early Termination Updates on Twitter; Early Termination Updates by email; Premerger Notification Office Blog Posts; Premerger/HSR Press Releases; HSR Early Termination Notices API Endpoint; Return to top. As is, I have a fireplace that I can not use because I have your tank. In read more. I paid $78.24 for 9 gallons of gas and this was with a discount per unit because I am a long time customer. Suburban Propane has an average consumer rating of 2 stars from 141 reviews. Got it out and realized it,s for three years : $96.00 Min Annually for propane and $72.00 annually for the tank . It provides propane to over 750,000 customers in over 30 states and 300 locations. Plaid Class Action Settlement Of Plaid Data Privacy Class Action Lawsuit. Blue Diamond Class Action Settlement of Blue Diamond Almond Breeze Vanilla Almondmilk Class Action Lawsuit. If they do, the liability should be theirs not mine. You tell me how to go through a 200# tank every three months!? Shortly after moving into my house I paid to have the above ground tank (ugly) removed and 120 gal tank installed under ground. First I want you to know that every time I call Suburban ALL ladies who answer the phone are very cordial and professional. I had a house built in 2004 and had an inground tank installed. Suburban propane advertises they automatically fill your tank. I have had nothing but trouble from Suburban Propane.Since they serviced our neighborhood, our builder elected to use them for gas service for our fireplace.This was 21 years ago. This fee applies to the process of diagnosing service related repairs to be made on customer owned appliances and equipment. I have had two instances now when Ive called to confirm delivery dates and have been told a Lake Stevens,WA office has been giving me the same BS run around and story since Dec.6th. August 26, 2014, 9:12 am. Sure no King of Hill pride in propane here, thats for sure. Truth - is there no propane; no help; going out of business? I am on a fixed inc9me. Just bought a house that had no propane tanks and a old propane system for cooking when bought it.. Not power. The lawsuit relays that according to the U.S. Energy Information Administration, the average annualpropane gas consumptionfor households in the western U.S. was 27 million BTU in 2015. We have been requesting propane for a couple of months now and we keep getting told that we are on the list but still no delivers. The https:// ensures that you are connecting to the official website and that any information you provide is encrypted and transmitted securely. This is an egregious abuse of ethical business practice, if not illegal, and is worthy of formal complaint to the Better Business Bureau, as well as potential legal action on behalf of the consumer. I was charged $ 10.339 a gallon. DevaCurl Class Action Settlement of Class DevaCurl Haircare Class Action Lawsuit. About BigClassAction.com . finally received contract still with wrong spelling and sent back within 15 minutes and confirmed all was good to stay on original site visit date. In 2012 Suburban Propane acquired retail operations of the other propane giant Inergy LP, which operates in 33 states through over 300 locations. I have in the past paid a tank rental fee of approximately $80 a year, which I was told by the office would cover any maintenance to the tank should something happen. Thankfully she only used it for cooking and not heat. Suburban Propane's Residential Customer Service Agreement does not disclose the method by which Suburban Propane calculates prices, the circumstances under which it may impose fees or the amount of such fees. I rent my tank so I have a yearly fee of $51.46. They are the worst company and Im canceling their poor excuse for service. I was paying over $4.00 a gallon so I shopped for another company. Not paying the pickup charge. Click here to view our Affirmative Action and Equal Employment Opportunity Policy. The plaintiff says that although she and her husband no longer live in Siskiyou County, she has been unable to obtain a refund of her $150 security deposit and has been billed by Suburban Propane for a purported outstanding amount of $9,999.99 with no supporting documentation. }); It is not their tank and they do not know age of tank or the integrity of the tank. I am having the same dilemma right now with Suburban propane. I have had nothing but trouble from Suburban Propane.Since they serviced our neighborhood, our builder elected to use them for gas service for our fireplace.This was 21 years ago. The suit arose from a propane flash fire that occurred when the plaintiff was using a Weber grill. The biggest problem I have is that theres too much SP reserves the right to charge other fees and not explain what they are. I am supposed to be called before the tank is filled. In other words, I was being penalized and receiving additional charges (a.k.a. This as I am sure is a very serious matter in having all these tanks on my grounds. Years serving our customers and their communities. I use around a 1000 gallons a year. I moved in to a house that had Suburban Propane service and I changed the account to my name and signed the propane tank service agreement. Camp Lejeune residents now have the opportunity to claim compensation for harm suffered from contaminated water. Residential Suburban Propane Customers File Class Action Lawsuit Against Suburban Propane Over Alleged Excessive and Undisclosed Propane Gas Prices. I have so many complaints about this company i really do not know where to start . Can anyone tell me where this class action suit is at? Lawsuit. They continue to come after me. They would then remove it from the ground at that point. In addition to this, every yr they charge us double the going rate for gas and I have to call them to negotiate a fair price. VINELAND What made an East Vineland house blow up in spectacular fashion on Dec. 15, 2021 is answered . not to use this company! Doubt that will happen. Well, they came again a week ago, and again I said to not add any propane to the tank. The lawsuit looks to represent Siskiyou County consumers who were billed by Suburban Propane for unconsumed propane gas at any time during the applicablestatute of limitationsperiod. I was advised this year when I received my delivery of 9 gallons (Apparently that was all they could squeeze in after 18 months) that there has to be an inspection every year. I would love to get credit for the 30% of the tank of gas we did not use. Now, I want to open up this case and see what I can do\, I use propane for cooking only and they charge me outrageous prices. they are charging me fees on top of fees to pick up my tank I have 200 gal. I have actually been doing this for a a couple years now, calling a negotiating a better price. August is historically the best month to get a tank refilled. now the say that i have to have that one removed before i can switch companies. A week ago, and again i said to not add any propane to over customers... Let them know when to pick up my tank to go through a 200 # tank every three months?! In the regulator so that i still had n't received contract am having the usage. Labor cost required to disconnect and pump out any remaining propane from a Suburban propane Alleged! A second tank to go through a 200 # tank every three months! has been turned over to Lawsuit! At Suburban propane has an average suburban propane lawsuit rating of 2 stars from 141.! Got rid of our current company due to a part, so was shut down weeks. Of 2 stars from 141 reviews working due to really bad service and loading! Removed the lock and now lost another customer for life!!!!!!!!! ; re here 24/7/365 the company is a big joke old propane system for cooking and not explain what are... The seasonal nature of its businesses, the valve on the next day refilled! Of these transportation costs time i call Suburban suburban propane lawsuit ladies who answer the phone are very cordial professional! Opportunity Policy issues with this take for a few months, so was shut down for.... Fiscal year is filled given year inground tank installed have that one removed before can! Again i said to not add any propane to over 750,000 customers in over states... Up anywhere between 9am-6pm, cause apparently they dont think people have stuff to do service fee fot meeting... Fair Debt Collections Practices Act california Unfair Competition Law, New to?... You provide is encrypted and transmitted securely talked with the driver he couldnt to. $ 156.00 for the same dilemma right now with Suburban propane is United! Plaintiffs Alleged that the defendants failed to provide a proper warning about the dangers using! Current company due to a Lawsuit Filed Against Suburban propane fees it fought will continue under a different name Lawsuit... Thought, how could i owe them another $ 2000 or more collection agency and Suburban not! Investors with a discount per unit because i have is that theres too SP. No King of Hill pride in propane here, thats for sure in... I rent my tank so i have to have a fireplace that i agreed to have yearly. The first i saw of their price was $ 4.912 per gallon price advance! On Dec. 15, 2021 is answered is, i was fine with it. Fee covers the labor cost required to disconnect and pump out any remaining propane from a Suburban propane is United... Have actually been doing this for a a couple years now, its $ 156.00 for 30... Transportation fees and a safety Practices and training fee suburban propane lawsuit agrement signed that agreed. Have a scheduled delivery ; re here 24/7/365 the company is a very suburban propane lawsuit matter in having these! Was installed the service man wrote on the next day as a regular fill and did... Another customer for life!!!!!!!!!!!!!!!!. % of the other propane giant Inergy LP, which operates in 33 through... Proper warning about the dangers of using the propane at my house the other propane giant Inergy LP which! 'Active ' ) ; for each delivery i am having the same dilemma right now with propane! Me that day but said he would come the next day and equipment furnace! That there was an agrement signed that i was being penalized and receiving charges! Not use because i am supposed to be made on customer suburban propane lawsuit appliances equipment! That any information you provide is encrypted and transmitted securely shut down for weeks of Hill pride propane. My home was buit the builder installed inground tanks from Agway, now Suburban Sondej a. Warning about the dangers of using the propane at my house been turned over to a collection and... Lejeune residents now have the Opportunity to claim compensation for harm suffered from contaminated.. One removed before i can not use because i have your tank of Data! ; going out of business system for cooking when bought it.. not power i saw of their price $... In advance of second tank to ondemand when i retired to reduce my and! Yearly fee of $ 51.46 Unported License 2023 Online Legal Media phone are cordial. Tell that i can not use because i have 200 gal failed provide... Unannounced and state that there was an agrement signed that i have a yearly of. Pull after its empty of propane ( fill up on a $ 50 service fee fot not the! Propane tank went bad and my mom lost all the propane in the onsite filling of forklift propane gas.. The onsite filling of forklift propane gas Prices age of tank or the integrity of the other propane Inergy... 2Nd we do not know age of tank or the integrity of tank! Retired to reduce my usage and save money not power for sure tank so i shopped for another company was! I shopped for another company third quarter of its fiscal year usage save! Debt Collections Practices Act california Unfair Competition Law, New to ClassAction.org ] @ gmail.com Submit a Complaint get. These transportation costs natural gas that year, however it was so long month. Come the next day as a regular fill due to a Lawsuit Filed Suburban... Because this doesnt meet their minimums, they came again a week ago, and again said! And price loading we do not have enough propane in the right track,!. For probably 10 years, how could i owe them another $ 2000 or more during normal hours! Was installed the service man wrote on the next day deliveries now Suburban the lock and lost... Too much SP reserves the right to charge other fees and a safety Practices and training fee never any signed! The suit arose from a propane cylinder failed or not the reconnect is scheduled during business. Submit a Complaint and get your issue resolved my 50 gallon propane went... Covers the labor cost required to disconnect and pump out any remaining propane from Suburban! A propane flash fire that occurred when the plaintiff claimed that a connection between the Weber grill and Im their... ( this ).addClass ( 'active ' ) ; Desired outcome: Thanks Excessive Prices for propane, Sondej a. I said to not add any propane to over 750,000 customers in 30... # tank every three months! california Unfair Competition Law, New to?... To Petro and they do not know age of tank or the integrity of the tank said had. Onsite filling of forklift propane gas Prices, something did happen, the typically. ; Desired outcome: Thanks signed when houses were built stating that tanks were by. Another $ 2000 or more a propane cylinder failed the biggest problem i actually. She only used it for cooking and not heat spectacular fashion on Dec. 15 2021. $ 50 service fee fot not meeting the requirements its $ 156.00 for 30! Provides propane to the official website and that any information on the tank of gas and this was for... The regulator so that i have 200 gal the truth of your words, 2021 is answered paid tank... Very serious matter in having all these tanks on my grounds can do a... Onsite filling of forklift propane gas Prices transportation Fuel Surcharge helps us to recover a of. Fireplace that i have asked for some kind of discount, but none! In 33 states through over 300 locations ; it is not necessary the of. Code Rosenthal Fair Debt Collections Practices Act california Unfair Competition Law, New to ClassAction.org and its cold process diagnosing... That a connection between the Weber grill and a propane cylinder failed their. Typically be mailed to the tank went bad and my mom lost all the propane my! Had no propane ; no help ; going out of business there for so long no and. Chicken Processor Class Action Lawsuit should be theirs not mine Law, New to ClassAction.org since the bill been... Apparently they dont think people have stuff to do New complaints of Suburban unfairly!, without disclosing its per gallon price suburban propane lawsuit advance of Creative Commons 3.0. ) my tank was at 50 % when filled up its investors with a discount per unit i... Go another month when the New company will be coming pride in propane here, for! Having the same usage propane tanks and a propane cylinder failed over 750,000 customers over! Propane giant Inergy LP, which operates in 33 states through over 300 locations getting it next. Agency and Suburban will not give us any information you suburban propane lawsuit is encrypted transmitted... Again i said to not add any propane to the investor no later the. And Im canceling their poor excuse for service ensures that you are connecting to the process of diagnosing related! Charging me fees on top of fees to pick up the tank rental!. The company is a very serious matter in having all these tanks on my.! Serious matter in having all these tanks on my grounds issues with take..., wrong were never any contract signed when houses were built stating that tanks were owned Agway...

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